END USER TERMS

(Last Updated: 22 July 2025)

PLEASE READ THESE END USER TERMS CAREFULLY BEFORE USING OUR SERVICES, AS THEY CONTAIN IMPORTANT INFORMATION ABOUT HOW YOU MAY USE THE SERVICES

These End User Terms (these “Terms”) describe the terms and conditions by which you may access and/or use our online and/or mobile services, website, and software provided on or in connection with our platform (collectively, the “Services”) provided by Little Thinking Minds Ltd (“Little Thinking Minds” “we,” or “us”). By accessing and/or using the Services, or by clicking a button or checking a box marked “I Agree” (or something similar), you signify that you have read, understood, and agree to be bound by these Terms. These Terms apply to all visitors and users of the Services, including but not limited to, teachers accessing the Services (including those doing so on behalf of a school), (“Teachers”), and parents or legal guardians of students who are subscribed to the Services or enrolled in classrooms created by Teachers (“Family Member”), and to all others who access the Services (collectively, “Users,” and, as applicable to you, “you” or “your”). If you do not accept these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be shared via the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms, you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of our Services after the date such revised Terms are posted.

Notwithstanding the foregoing, nothing in these Terms supersedes or limits your rights under (1) the terms and conditions of any written agreement you or your institution have entered into with us regarding the use of the Services, or (2) applicable laws or regulations to the extent these terms are prohibited by such laws or regulations. In the event of any conflict between these Terms and the terms and conditions of an applicable written agreement you or your institution have entered into with us, the terms and conditions of the written agreement shall control.

How We Administer the Services
1. Eligibility

The school, school district, school governing body, local authority or other body authorized to enter into agreements for the supply of services to schools, or a Family Member of a student, or the Teacher with which the student (of whom you are a Family Member) is (or was) affiliated, (the “Customer“), has entered into an agreement with Little Thinking Minds under which you are permitted to access and use the Services, subject to these Terms. This is a contract between you and Little Thinking Minds. You must read and agree to these Terms before using the Services. If you do not agree, you may not use the Services. You may use the Services only if you can form a legally binding contract with us, and only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations (“Applicable Law”). If you are a Family Member of a User, you are subject to these Terms and responsible for such User’s activity on the Services. With respect to the Family Member of a User, “you,” as used in these Terms in the context of a license grant, assignment, restriction, obligation, acknowledgment, representation, warranty, or covenant, or in any similar context, means “the Family Member, on behalf of themselves and any User of which they are a Family Member,” and “your” has the corresponding meaning. The Services are not available to any Users we previously removed from the Services.

Consent Responsibility Disclaimer

We do not independently verify or audit whether the Customer has obtained the necessary consents from parents, legal guardians, or other individuals as required under applicable privacy or data protection laws. As stated in our Terms of Use—and as agreed to by the Customer—it is the sole responsibility of the Customer to obtain, document, and maintain all required consents, permissions, or authorizations in accordance with applicable laws and regulations. If you do not consent to your student/child using our Services or wish to withdraw your consent for them using our Services, you must reach out to the school, school district, school governing body, or local authority that uploaded your student’s data into our Services.

User Accounts

Your User Account. Your account on the Services (your “User Account”) gives you access to certain services and functionalities that we may, in our sole discretion, establish and maintain as part of the Services from time to time. We may maintain different types of User Accounts for different types of Users.

Third-Party Services. By connecting to the Services via a third-party service, you give us permission to access and use your information from that service, as permitted by that service, and to store your log-in credentials and/or access tokens for that service. The Services may contain links to third-party sites, materials, and/or services, (collectively, “Third-Party Services”), that are not owned or controlled by us, and certain functionalities of the Services may require your use of Third-Party Services. If you use a Third-Party Service in connection with the Services, you are subject to and agree to, and must comply with, the third party’s terms and conditions made available via, or agreed in connection with, its services. We do not endorse or assume any responsibility for any Third-Party Services.

Account Security. You may never use another User’s User Account without such User’s permission. When creating your User Account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your User Account, you will keep your User Account password(s) and/or any other authentication credentials secure, and you will not share your password(s) and/or any other authentication credentials with anyone else. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. We encourage you to use “strong” passwords (passwords that use a combination of upper- and lower-case letters, numbers, and symbols) to protect your User Account. We will not be responsible for any losses caused by any unauthorized use of your User Account and/or any changes to your User Account if you give someone else access to your User Account or do not keep your authentication credentials secure. You must notify us immediately of any breach of security or unauthorized use of your User Account.

Account Settings. You may control certain aspects of your User Account and any associated User profile, and of the way you interact with the Services, by changing the settings in your settings page. We may use the email address you provide when you create your User Account to send you Service-related notices, including any notices required by Applicable Law.

Your Interactions with Other Users

You are solely responsible for your interactions, including sharing of information with other Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. We expressly disclaim all liability arising from your interactions with other Users, including relating to User Content.

Access to the Services and Service Restrictions

1. Subject to your compliance with these Terms and any documentation we may make available to you, we grant you a non-exclusive, limited, non-transferable, and freely revocable license to access and use the Services, solely for your personal use, strictly as permitted by the features of the Services.
2. You may de-activate your User Account at any time. We may, with or without prior notice, change the Services, stop providing the Services or features of the Services to you or to Users generally, or create usage limits for the Services. We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Services without liability, with or without cause, and for any or no reason, including if, in our sole determination, you violate any provision of these Terms. Upon their termination for any reason or no reason, you continue to be bound by these Terms.
3. Restrictions and Acceptable Use

Except to the extent a restriction is prohibited by Applicable Law, you will not do, and will not assist, permit, or enable any third party to do, any of the following:

decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services;
attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services;
harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you;
access the Services through automated or non-human means, whether through a bot, script or otherwise;
copy or adapt the software of any of the Services, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
systematically retrieve data or any other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
engage in unauthorized framing of or linking to the Services;
knowingly or recklessly upload or transmit (or attempt to upload or to transmit) any viruses, spyware, malware, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services;
upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”);
make improper use of our support services or submit false reports of abuse or misconduct;
make any unauthorized use of the Services, including collecting usernames and/or email addresses of Users by electronic or other means for the purpose of sending unsolicited emails, or creating User Accounts by automated means or under false pretences;
use the Services to advertise or offer to sell goods and services;
engage in any automated use of the Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services;
attempt to impersonate another User or person or use the username of another User;
use any information obtained from the Services in order to harass, abuse, or harm another person;
use any content available on or via the Services (including any caption information, keywords, or other metadata) for any machine learning and/or artificial intelligence training or development purposes, or for any technologies designed or intended for the identification of natural persons;
except as may be the result of standard search engine or internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorized script or other software;
use the Services in any manner that impacts (i) the stability of the servers running the Services, (ii) the operation or performance of the Services or any User’s use of the Services, or (iii) the behaviour of other applications that use the Services;
take any action that imposes, or may impose (as determined by us, in our sole discretion), an unreasonable or disproportionately large load on our infrastructure;
use the Services in any manner or for any purpose that (i) violates, or promotes the violation of any Applicable Law, contractual obligation, or right of any person, including, but not limited to, intellectual property rights, privacy rights, and/or rights of personality, (ii) is fraudulent, false, deceptive, or defamatory, (iii) promotes hatred, violence, or harm against any individual or group, or (iv) otherwise may be harmful or objectionable (in our sole discretion) to us or to our providers, our suppliers, Users, or any other third party;
use or display the Services in competition with us, to develop competing products or services, for benchmarking or competitive analysis of the Services, or otherwise to our detriment or disadvantage;
access any content available on or via the Services through any technology or means other than those provided by the Services or authorized by us;
bypass the measures we may use to prevent or restrict access to the Services, including, without limitation, features that prevent or restrict use or copying of any content or that enforce limitations on use of the Services or any portion thereof;
attempt to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from, the servers running the Services;
use the Services to transmit spam, chain letters, or other unsolicited email;
use the Services for any commercial solicitation purposes;
impersonate another person or entity, misrepresent your affiliation with a person or entity, hide or attempt to hide your identity, or otherwise use the Services for any invasive or fraudulent purpose;
identify or refer to us or to the Services in a manner that could reasonably imply a relationship that involves endorsement, affiliation, or sponsorship between you (or a third party) and us without our prior express written consent.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding our Services (“Submissions“) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. To the extent permissible under Applicable Law, you hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
If you provide any information that is untrue, inaccurate, not current, or incomplete, or violate any of these Terms, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). In addition, we may take such other actions including, without limitation, legal action as we consider appropriate.
If you violate these Terms, or if we receive a request from a law enforcement authority or regulatory agency to do so, we may report your identity, details of any violation and any other information we consider necessary to relevant law enforcement authorities or regulatory agencies.

User Content
1. You may submit content through the Services, including text, comments, audio, video, documents, or any other materials (“User Content“).
2. You are solely responsible for managing, controlling, and ensuring lawful use of such User Content and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your User Content.
3. We are not responsible for, and make no warranties, representations, undertakings, or guarantees in respect of, any User Content which is uploaded by a User. Any view expressed by any User of our website is their view and not our view nor the view of our officers or employees.
4. By posting your User Content to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such User Content (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such User Content, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.
5. This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. To the extent permissible under Applicable Law, you waive all moral rights in your User Content, and you warrant that moral rights have not otherwise been asserted in your User Content.
6. Notwithstanding the above, we will not sell, use, use for advertising, access, or disclose any content created or submitted by students, (“Student Content“), except:

as necessary to provide the Services (e.g., to deliver assignments, support grading, or display portfolios to parents or teachers);
in aggregated and anonymized form for analytics or service improvement, where such content cannot reasonably be used to identify any individual; or
as otherwise required by Applicable Law or permitted under a separate written agreement with the Customer.

We do not claim ownership of User Content, and nothing in these Terms will be interpreted to restrict your rights to use or share your content outside the Services.
We have the right, in our sole and absolute discretion:
1. to edit, redact, or otherwise change any User Content;
2. to re-categorize any User Content to place it in more appropriate locations within the Services; and
3. to pre-screen or delete any User Content at any time and for any reason, without notice.
When you create or make available any User Content, you represent and warrant that:
1. the creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of User Content do not and will not infringe any proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party;
2. you are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other Users of the Services to use your User Content in any manner contemplated by the Services and these Terms;
3. you have the written consent, release, and/or permission of each and every identifiable individual person in your User Content to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your User Content in any manner contemplated by the Services and these Terms;
4. your User Content is not false, inaccurate, or misleading;
5. your User Content is not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation;
6. your User Content is not defamatory, obscene, offensive, indecent, malicious, hateful or inflammatory, or otherwise objectionable (as determined by us);
7. your User Content does not ridicule, mock, disparage, intimidate, or discriminate against anyone;
8. your User Content is not used to harass or threaten (in the legal sense of those terms) any other person or to promote violence against a specific person or class of people;
9. your User Content does not violate any Applicable Law, or promote or constitute illegal or unlawful activity;
10. your User Content does not violate the privacy or publicity rights of any third party;
11. your User Content does not contain any material that solicits personal information from a minor or exploits any minor in a sexual or violent manner;
12. your User Content does not violate any Applicable Law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
13. your User Content does not include any offensive comments or content connected to race, nationality, gender, sex, religion, disability or age; and
14. your User Content does not otherwise violate, or link to material that violates, any provision of the Agreement, or any Applicable Law or regulation.
Any breach of the foregoing covenant may result in, among other things, termination or suspension of your rights to use the Services. We reserve the right to delete any User Content at any time after any prolonged period of inactivity of your User Account which may reasonably suggest that the account has been abandoned.

If you find any User Content which other users have uploaded to our Services offensive or if you feel it violates our Terms of Use, please contact us immediately.

Takedown Requests and Unlawful Content Removal

1. We respect applicable media, cybercrime, and content-related laws in the jurisdictions where we operate. If you believe that any content available via our Services violates your rights, local laws, or community standards—whether due to defamation, privacy violation, hate speech, child safety concerns, or other unlawful material—you may submit a takedown request. Takedown requests must include:

A clear description of the content at issue and its location (URL or screenshot).
The reason for the request, including applicable laws or legal basis.
Your name, contact information, and authority to act.
A declaration that the information provided is accurate and that you have a good-faith belief the use of the content is not authorized by law or the rights holder.

Please send takedown requests to:

Email: [email protected]
Subject Line: Takedown Request – [Include a brief description of the content]

We reserve the right to:

Investigate and evaluate the request at our sole discretion;
Temporarily disable access to the content during the investigation;
Remove content where we determine, in good faith, that removal is required to comply with Applicable Laws or our policies;
Notify the User who posted the content of the takedown action (unless prohibited by law or court order).

Abuse of this policy (e.g., repeated false or misleading takedown notices) may result in account suspension or termination, and, where applicable, legal action.

Intellectual Property Rights

1. Unless otherwise indicated, the Services are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics within the Services (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws, international copyright laws, and international conventions.
2. The Content and the Marks are provided within the Services “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Services, you are granted a limited license to access and use the Services and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Services, the Content and the Marks.

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to Applicable Law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by our Services infringes your copyright, you should consider first contacting an attorney.

Privacy and Data Security
1. We care about your privacy. For information about how we collect, use, and disclose your personal information and aggregated and/or anonymized data, please refer to our Privacy Policy.
2. We care about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or to use your data for improper purposes. You acknowledge that you provide your data at your own risk.
3. We reserve the right to delete any User Content at any time after termination of Customer’s status as a Customer, or at any time during the Term after any prolonged period of inactivity of the relevant User Account which may reasonably suggest that the account has been abandoned.
Confidentiality

The Services may include non-public, proprietary, or confidential information of Little Thinking Mind and/or of other Users (“Confidential Information“). Confidential Information includes any information that should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure, including non-public business, product, technology, and marketing information. You will: (a) protect and safeguard the confidentiality of all Confidential Information with at least the same degree of care as you would use to protect your own highly sensitive confidential information, but in no event with less than a reasonable degree of care; (b) not use any Confidential Information for any purpose other than to exercise your rights, or to perform your obligations under these Terms; and (c) not disclose any Confidential Information to any person or entity, except your service providers or financial or legal advisors who/that (i) need to know the Confidential Information and (ii) are bound by non-use and non-disclosure restrictions at least as restrictive as those set forth in this section.

1. Additional Terms for Apps
  1. The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an “App Distributor”) on an Apple or Android device to access the Services:
    1. the license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service;
    2. we are responsible for providing any maintenance and support services with respect to the mobile application as specified in the terms and conditions of this mobile application license contained in these Terms or as otherwise required under Applicable Law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application;
    3. in the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by Applicable Law, the App Distributor will have no other warranty obligation whatsoever with respect to the mobile application;
    4. you must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the mobile application; and
    5. you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Terms, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Terms against you as a third-party beneficiary thereof.

Our Responsibility to You

1. 1. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaching these Terms or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
  2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. Nothing in the Terms is intended to exclude or limit our liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; or affect your statutory rights in the laws in your country of residence.
  3. We will exercise reasonable care and skill in providing the Services to you but, due to the nature of the internet and technology, any features of the Services may be unavailable if we need to undertake any emergency or scheduled maintenance on our systems. This means that we are unable to promise that your use of the Services will be uninterrupted, without delay, error-free, or meet your expectations and we do not give any commitment relating to the performance or availability of the Services in these Terms.

Resolving Disputes Governing Law and Jurisdiction

1. 1. If you have any concerns with the Services, please speak to the Customer in the first instance. If they are not able to resolve the concern, and you have a dispute with us regarding the Services, we would welcome the opportunity to make things right. You can notify us of any dispute by contacting us at [email protected]. In the unlikely event that we are not able to resolve a dispute informally, we will discuss and agree with you on the most effective way of resolving the dispute.
  2. Laws of the United Arab Emirates (Emirate of Dubai) will apply to these Terms, their subject matter and their formation, and you agree that we may bring claims before the courts of Dubai in the UAE. This does not affect your rights under the law of the country in which you are resident, including your right to have a dispute in relation to your use of the Services heard in the courts of that country.

General Provisions

1. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior express written consent. We may assign these Terms and any rights and licenses under these Terms to another party. If we do so, we will notify you and the party to which we assign these Terms will be responsible for fulfilling our obligations under these Terms.
2. We may provide notifications, whether such notifications are required by Applicable Law or are for other business-related purposes, to you via email notice or through posting of such notice our platforms. We reserve the right to determine the form and means of providing notifications to Users, provided that you may opt out of certain means of notification, as required under Applicable Law or as described in these Terms. Please make sure to ensure that your email or network provider does not apply any automatic filtering to our emails, as we may send important notifications to your email address. We are not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.
3. These Terms, together with any amendments and any additional agreements you may enter into with us in connection with the Services, will constitute the entire agreement between you and us concerning the Services.
4. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms, which will remain in full force and effect.
5. No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or of any other term, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.
6. No other party other than you and us has any rights to enforce any term of these Terms.
7. If you have any questions about these Terms and/or the Services, please contact us at [email protected].
8. These Terms are made in the English and Arabic languages and in the case of any inconsistencies between both texts, the English text shall control unless Applicable Law requires otherwise.